Home — Help — Why Do I See a Blank Screen After Logging in to Dashboard?
Why Do I See a Blank Screen After Logging in to Dashboard?
We are sorry if you are facing this issue and cannot access your account. But there is no worry at all. Let's solve this together. If you logged in to LyncMe app dashboard and landed on a blank white screen, it's likely due to a caching issue within your browser. Here are some simple steps that help you to solve the issue:
- Simple refresh the page of your browser by pressing F5
- Try to hard-refresh the page by pressing Ctrl + F5
- Clean your browser cache
This issue can be resolved by clearing your browser's cache. The steps to do this may vary based on your browser. Refer to the instructions related to the browser that you're using:
You may need to close out of your browser application completely
Make sure to close out of all your browser windows/tabs before attempting to log in again.
Still seeing the same issue?
If you cleared your browser's cache, but you're getting the same behavior, try logging in using your browser's Incognito or Private Browsing mode. These browsing modes do not store cache data, so if the login works using that method, the cache might not have been cleared correctly.
Back to Help
— Or now it's time to make your free profile?
Still need help?
If you have any questions, please contact our customer support team by emailing [email protected]