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Why Do I See a Blank Screen After Logging in to Dashboard?

Your Account | 2 minutes read | 2 years ago | 38 views

Why Do I See a Blank Screen After Logging in to Dashboard?

#263345; font-family: 'Open Sans', sans-serif;">We are sorry if you are facing this issue and cannot access your account. But there is no worry at all. Let's solve this together. If you logged in to LyncMe app dashboard and landed on a blank white screen, it's likely due to a caching issue within your browser. Here are some simple steps that help you to solve the issue:

  • #263345; font-family: 'Open Sans', sans-serif;">Simple refresh the page of your browser by pressing F5
  • #263345; font-family: 'Open Sans', sans-serif;">Try to hard-refresh the page by pressing Ctrl + F5
  • #263345; font-family: 'Open Sans', sans-serif;">Clean your browser cache 

#263345; font-family: 'Open Sans', sans-serif;">This issue can be resolved by clearing your browser's cache. The steps to do this may vary based on your browser. Refer to the instructions related to the browser that you're using:

    #263345; font-family: 'Open Sans', sans-serif; font-size: 15px;">
  • #000000;">#000000;" href="https://support.google.com/accounts/answer/32050" target="_blank" rel="noopener">Chrome
  • #000000;">#000000;" href="https://support.mozilla.org/en-US/kb/how-clear-firefox-cache" target="_blank" rel="noopener">Firefox
  • #000000;">#000000;" href="https://support.apple.com/en-ie/guide/safari/sfri47acf5d6/mac" target="_blank" rel="noopener">Safari
  • #000000;">#000000;" href="https://support.microsoft.com/en-ie/help/17438/windows-internet-explorer-view-delete-browsing-history" target="_blank" rel="noopener">Internet Explorer
  • #000000;">#000000;" href="https://support.microsoft.com/en-ie/help/10607/microsoft-edge-view-delete-browser-history" target="_blank" rel="noopener">Edge

#f4364c; opacity: 1; padding-top: 20px; padding-left: 45px; margin-bottom: -5px;">You may need to close out of your browser application completely
#000000;">Make sure to close out of all your browser windows/tabs before attempting to log in again.



#263345; font-family: Open Sans, sans-serif;">Still seeing the same issue? 
#263345; font-family: Open Sans, sans-serif;">If you cleared your browser's cache, but you're getting the same behavior, try logging in using your browser's Incognito or Private Browsing mode. These browsing modes do not store cache data, so if the login works using that method, the cache might not have been cleared correctly.

#263345; font-family: 'Open Sans', sans-serif;"> 

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