FAQs

Find Your Answers & Questions

Frequently Asked Questions

LyncMe allows you to build your own micro-site in less than 5 minutes. By creating your account, you may discover the power of a LyncMe free profile. Made with simplicity in mind and with all the right features to help you grow
Yes and always will be free. You can create your account, set up your minisite, and use a lot of free tools and features to make it nicer. We believe there are more than enough features to get started with LyncMe. But maybe you want more? simple upgrade your account and access to unlimited features, tools, and customization.
Simply register your account, verify your email address, and done. You will be eligible to get 14 days free trial without any commitment. No credit card is required. Nothing more.
Yes! You can upgrade your plan or cancel at any time. When logged into your account, click your name in the top right corner of the page to reveal the drop-down menu. Then, select "Account" and click on the "Billing" tab. You can change your plan information here.
If you have any trouble with this, email us directly at [email protected]
However, we have our brand logo on all free accounts but in general, yes of course. Simply upgrade your account to premium and you will not see our brand logo on your profile anymore.
You can downgrade at any time from premium to free by canceling your subscription. All your Premium changes will remain for more than 30 days after cancelation but after that, all premium features not working anymore and they will be changed to free default mode.
We are here to help you. You can always contact us by sending an email to [email protected] or using our support center by clicking here.
We accept credit and debit cards: Visa, MasterCard, and PayPal.

After you signup, you can access all the features in the LyncMe plan for 14 days. We want to make sure that you are completely satisfied with LyncMe before you buy the product.

Can I upgrade or downgrade anytime?

Yes. LyncMe is a pay-as-you-go service and you can upgrade, downgrade or cancel at any time. Click on "Plans & Billing" in your LyncMe account to change your plan.

Is my data safe?

We take security seriously. Our servers are hosted in a world class data center that is protected by biometric locks and 24-hour surveillance. We ensure that our application is always up to date with the latest security patches. Please visit here to know about our GDPR compliance. All LyncMe plans include SSL encryption to keep your data safe.

What are the different types of redirects available at LyncMe?

LyncMe only offers a permanent 301 redirect. This is the SEO friendly way to redirect a page as it allows the transfer of any link power to the new page.

Adding of custom/branded domains is only available to Business/Growing/Enterprise accounts at this time.

Yes, you can upgrade, downgrade or cancel your monthly subscription at any time. There is no signup fee, cancellation fee, or minimum term. You can use LyncMe for as short or as long as you need.

Of course- this is what LyncMe is all about! Depending on the plan you select you can register or connect one or more top-level domains (your-domain.com) or subdomains (sub.your-domain.com) to create your branded links.

LyncMe is a web-based service, requiring no software to install or code to write. After subscribing you will be ready to start branding links right away. No tech skills required!

If you want to cancel your subscription in the first 30 days, we'll provide a full refund of your payment- no questions asked.

If you have a paid plan and you're worried about additional monthly charges for over-quota click tracking, there are specific options available based on your subscription level. Read more

LyncMe is hosted on Amazon Web Services in multiple locations. We have a guaranteed 99.9% uptime, with public uptime reports available.

No. LyncMe is a pay-as-you-go service. We do not have any cancellation fees. You can cancel whenever you want. If you cancel, you’ll be billed for the current month, but you won’t be billed again.

You do! It's your data after all! We want you to be with LyncMe because you love using the product, not because your data is stuck in it. You can export all your information from LyncMe any time you need, in any plan.

We accept Visa, Mastercard, Discover, American Express and also PayPal. For annual contracts, we accept checks and online transfers in USD, EUR, GBP currencies.

Creating account on LyncMe is absolutely free. There is no catch. Free accounts will have limited analytics as compared to the Business/Growing/Enterprise accounts.

You can request to cancel Business/Growing/Enterprise anytime and will be downgraded to FREE plan at the end of your billing period. LyncMe accounts can never be deleted.

What is your privacy and data protection policy?

We take your privacy very seriously, and take extreme measures to protect your data. For full details on our privacy policy, please visit lync.me/Privacy-Policy

Can I create a custom plan with other features/options?

If you have specific needs that differ from one of our standard plans, please get in touch by emailing [email protected] to discuss a custom option.

Do you have special plans for Enterprises customers?

We know that Enterprises work differently. We've got a dedicated team who can help build a tailored offer for big brands and complex organizations. If you need to discuss an Enterprise plan, email [email protected]

What are the alternatives to LyncMe?

LyncMe offers a complete branded links service, allowing you to register a new domain as well as create, share and manage branded links all from one dashboard. The only alternative would be to purchase a domain from another provider and connect it to a link shortening service if available. No other company provides the flexibility and freedom that LyncMe does for sharing branded links.

I have more questions about LyncMe, how can I contact you?

Please send any questions to [email protected] and we'll get back in touch with you.