FAQs

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After you signup, you can access all the features in the LyncMe Estate Plan for 21 days. We want to make sure that you are completely satisfied with LyncMe before you buy the product.

Can I upgrade or downgrade anytime?

Yes. LyncMe is a pay-as-you-go service and you can upgrade, downgrade or cancel at any time. Click on "Plans & Billing" in your LyncMe account to change your plan.

Is my data safe?

We take security seriously. Our servers are hosted in a world class data center that is protected by biometric locks and 24-hour surveillance. We ensure that our application is always up to date with the latest security patches. Please visit here to know about our GDPR compliance. All LyncMe plans include SSL encryption to keep your data safe.

What are the different types of redirects available at LyncMe?

LyncMe only offers a permanent 301 redirect. This is the SEO friendly way to redirect a page as it allows the transfer of any link power to the new page.

Adding of custom/branded domains is only available to Business/Growing/Enterprise accounts at this time.

Yes, you can upgrade, downgrade or cancel your monthly subscription at any time. There is no signup fee, cancellation fee, or minimum term. You can use LyncMe for as short or as long as you need.

Of course- this is what LyncMe is all about! Depending on the plan you select you can register or connect one or more top-level domains (your-domain.com) or subdomains (sub.your-domain.com) to create your branded links.

LyncMe is a web-based service, requiring no software to install or code to write. After subscribing you will be ready to start branding links right away. No tech skills required!

If you want to cancel your subscription in the first 30 days, we'll provide a full refund of your payment- no questions asked.

If you have a paid plan and you're worried about additional monthly charges for over-quota click tracking, there are specific options available based on your subscription level. Read more

LyncMe is hosted on Amazon Web Services in multiple locations. We have a guaranteed 99.9% uptime, with public uptime reports available.

No. LyncMe is a pay-as-you-go service. We do not have any cancellation fees. You can cancel whenever you want. If you cancel, you’ll be billed for the current month, but you won’t be billed again.

You do! It's your data after all! We want you to be with LyncMe because you love using the product, not because your data is stuck in it. You can export all your information from LyncMe any time you need, in any plan.

We accept Visa, Mastercard, Discover, American Express and also PayPal. For annual contracts, we accept checks and online transfers in USD, EUR, GBP currencies.

Creating account on LyncMe is absolutely free. There is no catch. Free accounts will have limited analytics as compared to the Business/Growing/Enterprise accounts.

You can request to cancel Business/Growing/Enterprise anytime and will be downgraded to FREE plan at the end of your billing period. LyncMe accounts can never be deleted.

What is your privacy and data protection policy?

We take your privacy very seriously, and take extreme measures to protect your data. For full details on our privacy policy, please visit lync.me/Privacy-Policy

Can I create a custom plan with other features/options?

If you have specific needs that differ from one of our standard plans, please get in touch by emailing [email protected] to discuss a custom option.

Do you have special plans for Enterprises customers?

We know that Enterprises work differently. We've got a dedicated team who can help build a tailored offer for big brands and complex organizations. If you need to discuss an Enterprise plan, email [email protected]

What are the alternatives to LyncMe?

LyncMe offers a complete branded links service, allowing you to register a new domain as well as create, share and manage branded links all from one dashboard. The only alternative would be to purchase a domain from another provider and connect it to a link shortening service if available. No other company provides the flexibility and freedom that LyncMe does for sharing branded links.

I have more questions about LyncMe, how can I contact you?

Please send any questions to [email protected] and we'll get back in touch with you.