BankID and Swish: Your Guide to Sweden's Essential Digital Life

Welcome to Sweden! You've likely navigated the residence permit, found a place to live, and maybe even mastered the art of the afternoon fika. But as you settle in, you'll quickly encounter two words that are the keys to unlocking modern Swedish life: BankID and Swish.
If you've ever felt a moment of confusion at a checkout when someone asks to "swish," or been stumped by a website demanding a BankID login, you're not alone. For many expats, these digital tools can feel like an exclusive club with a tricky entrance exam. But trust me, once you're in, they will simplify your life in ways you can't even imagine.
This guide is your friendly, no-nonsense roadmap. We'll break down exactly what BankID and Swish are, why they're non-negotiable for life here, and most importantly, how you can get them as an expat in 2025.
What is BankID? Your Digital Signature and Passport
Think of BankID as your digital passport, driver's license, and signature all rolled into one highly secure mobile app. It's not just a tool for banking; it's the national standard for electronic identification used by virtually every private and public institution in Sweden.
Initially developed by a consortium of major Swedish banks, BankID has become the bedrock of the country's digital infrastructure. As of early 2025, over 8.5 million people in Sweden are active users, performing billions of transactions a year. It's not an exaggeration to say that without it, you're locked out of a significant part of daily life.
What Can You Do With BankID?
The list is practically endless, but here are some of the most common uses:
| Category | Specific Examples |
|---|---|
| Government Services | Log in to the Swedish Tax Agency (Skatteverket) to declare taxes.Access the Social Insurance Agency (Försäkringskassan) for parental leave or sickness benefits.Book appointments and view your medical records on 1177.se. |
| Financial Services | Log in to your online bank account and approve transactions.Sign loan agreements and mortgage applications digitally.Open a new savings account or manage investments. |
| Everyday Life | Sign a rental contract for an apartment.Verify your identity for online shopping.Collect a package from a postal agent.Bid on items on Blocket (Sweden's Craigslist) or Tradera (Sweden's eBay). |
| Utilities & Services | Sign up for a new mobile phone plan or electricity contract.Log in to your child's school portal (Skolplattformen). |
In short, if you need to prove who you are online or sign something legally, you'll be asked for your BankID.
The Expat's Challenge: Getting Your First BankID
Here's the part that can be tricky for newcomers. The standard path to getting a BankID is straightforward, but it relies on a key piece of Swedish bureaucracy: the personnummer.
A personnummer (personal identity number) is a unique 10- or 12-digit number assigned to everyone registered as a resident in Sweden. It's your golden ticket to almost everything, including BankID.
The Standard Process (with a personnummer):
- Get Your
Personnummer: First things first. If you're moving to Sweden for a year or more, your top priority is to register with the Swedish Tax Agency (Skatteverket) to get yourpersonnummer. - Obtain a Swedish ID Card: Once you have your
personnummer, you can apply for a national ID card from Skatteverket. While some banks might accept a passport, having this card makes the process infinitely smoother. It's the primary physical proof of identity they trust. - Open a Swedish Bank Account: Go to a major bank (like Swedbank, SEB, Nordea, or Handelsbanken) with your Swedish ID card, passport, and residence permit. Be prepared to show your employment contract or proof of studies.
- Request BankID: During your appointment or through the bank's online portal, you can request to activate a Mobile BankID (Mobilt BankID). You'll download the BankID app and activate it using a code provided by the bank.
The Big Question: Can You Get BankID with a Samordningsnummer?
What if you're in Sweden for a shorter period, or are still waiting for your personnummer? You might be issued a samordningsnummer (coordination number) instead. This is a temporary identification number.
Historically, getting a full BankID with only a coordination number has been very difficult, if not impossible. However, as of 2025, the situation is slowly improving as banks recognize the growing need.
Here's the reality:
- It's Not Guaranteed: There is no law forcing banks to issue a BankID to someone with a coordination number. It remains at the discretion of the individual bank and often, the specific branch manager.
- SEB and Handelsbanken are often cited in expat communities as being more willing to consider applications from those with coordination numbers, but this is not an official policy and experiences vary wildly.
- You'll Need to Be Persistent: If you only have a coordination number, your best bet is to visit a bank branch in person. Bring every piece of documentation you have: passport, work contract, rental agreement, and the paper proving your coordination number. Clearly explain your need for the service (e.g., "I need it to sign my rental contract" or "My employer requires it for time-sheets"). If one branch says no, don't be discouraged. Try another branch of the same bank or a different bank entirely.
The bottom line is that while challenging, it is becoming more possible. The key is preparation and persistence.
Enter Swish: The App That Runs Sweden's Social Economy
Once you have your BankID, you can unlock its most popular companion: Swish.
If BankID is your digital passport, Swish is your digital wallet. It's a mobile app that allows for instant, real-time payments directly between bank accounts using only a mobile number. Launched in 2012 by Sweden's largest banks, Swish has fundamentally changed how people handle money. The verb att swisha (to Swish) is now a standard part of the Swedish language.
According to Getswish AB, the company behind the service, over 8 million Swedes use the app, sending billions of kronor every month. It’s so prevalent that many small businesses, market stalls, and even homeless shelters no longer accept cash.
Where will you use Swish?
- Splitting a dinner bill with friends: No more complicated math. One person pays, and everyone else "swishes" their share instantly.
- Paying at a
loppis(flea market): Found a vintage treasure? The seller will almost certainly have their phone number on a sign for you to Swish. - Buying coffee: Many smaller cafés and food trucks are Swish-only.
- Online Shopping: It's a common and secure checkout option on Swedish websites.
- Paying for kids' activities: School bake sales, sports club fees—it’s all done via Swish.
How to Set Up and Use Swish
The great news is that once you've cleared the BankID hurdle, setting up Swish is a breeze.
- Check the Prerequisites: You need three things:
- A Swedish bank account.
- An active Mobile BankID.
- A Swedish mobile phone number.
- Log in to Your Mobile Banking App: Open your bank's app (Swedbank, SEB, etc.) on your phone.
- Find and Activate Swish: Navigate to the section for "Swish" or "Anslut till Swish" (Connect to Swish). The app will guide you through connecting your mobile number to your bank account.
- Set Your Limits: You'll be asked to set a weekly or daily spending limit for security. You can usually adjust this later.
- Download and Activate the Swish App: Go to the App Store or Google Play and download the official Swish app. Open it and follow the final activation steps, which will involve verifying your identity with—you guessed it—your BankID.
That's it! To pay someone, you simply open the Swish app, enter their phone number (or scan their QR code), type in the amount, and approve the payment with your BankID. The money is transferred instantly.
Practical Tips & Security for Expats
- Be Patient with the Banks: The Swedish banking system can feel rigid. Staff are following strict anti-money laundering regulations. Be polite, be prepared, and don't be afraid to ask for a manager or try another branch if you feel you're not getting the help you need.
- Guard Your BankID: Your BankID is legally binding. Never, ever approve a BankID login or signature that you did not initiate yourself. Don't use it for anyone else, and don't respond to texts or emails asking you to log in. Scammers often try to trick people into approving a login, giving them access to their bank accounts. Official institutions will never call or text you asking for your codes.
- Start with Your Employer's Bank: If you're here for work, ask your employer which bank they use. Going to that bank might make the process of opening an account slightly easier, as they already have a relationship with your company.
- Life Without BankID?: If you absolutely cannot get a BankID, life is more difficult but not impossible. You can manage your banking with a bankdosa—a small physical card reader that generates one-time codes. However, you won't be able to use Swish or access the vast majority of other digital services. It should be considered a last resort.
Your Digital Life Awaits
Navigating the bureaucracy to get BankID and Swish can feel like a rite of passage for every expat in Sweden. It might test your patience, but I promise the reward is worth it.
These tools are not just about convenience; they are about integration. They are your entry pass to a society that has fully embraced the digital age. The first time you seamlessly pay for your cinnamon bun with a quick Swish, or effortlessly file your taxes from your sofa using BankID, you'll feel a little less like a visitor and a lot more like a local.
So take a deep breath, gather your documents, and get ready to unlock your new digital life in Sweden. Lycka till! (Good luck!)
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