LyncMe
August 03, 2025
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Privacy Policy

legal

1. Introduction

This Privacy Policy explains how Lync.me (operated by Digital Ventures OÜ) collects, processes, and stores personal data. By using the platform, you agree to this policy in full.

Lync.me acts as a data intermediary and platform provider. We do not control, own, or determine the purpose of any personal data exchanged between users on the platform. Service Providers and Clients are solely responsible for any data they collect, share, or process using the platform.

2. Scope

This policy applies to:

  • Visitors browsing Lync.me

  • Registered users (both Clients and Service Providers)

  • Any person interacting with our platform or services

3. Key Definitions (under GDPR)

  • “Data Controller”: Any user (e.g. Service Provider) who determines the purpose and means of processing personal data.

  • “Data Processor”: Lync.me, acting solely to provide hosting and infrastructure, with no role in determining the use of user data.

  • “Personal Data”: Any information relating to an identifiable person (e.g., name, email, IP address).

  • “Processing”: Any operation performed on personal data.

4. Data We Collect

We minimally collect the following personal data, necessary to provide platform functionality:

Data Type Purpose
Name and Email Account creation, notifications, support
IP Address Security, fraud prevention
Usage Data Analytics, service improvement (anonymized)
Payment Metadata Only when using online payments (via processors)
Service Listings For public platform display (submitted by users)

We do not collect or store:

  • Payment card numbers (handled by third-party processors)

  • Sensitive personal data (unless users voluntarily post it)

5. How We Use Data

We process your data only for:

  • Providing access to the platform

  • Communicating with users (notifications, support)

  • Preventing abuse or fraud

  • Fulfilling legal obligations

We do not:

  • Sell your data

  • Use your data for targeted advertising

  • Share data with third parties for unrelated purposes

6. User Responsibility as Data Controllers

If you are a Service Provider, you are the Data Controller of all personal data you collect or process (e.g. client names, contact info, appointment details). You are solely responsible for:

  • Ensuring GDPR compliance

  • Obtaining proper user consent

  • Handling data deletion requests

  • Responding to access, correction, or erasure requests

Lync.me is not liable for any misuse or unlawful processing of data by platform users.

7. Lawful Basis for Processing

We process your data based on:

  • Contractual necessity (e.g., to maintain your account)

  • Legitimate interest (e.g., platform integrity and analytics)

  • Legal obligation (e.g., fraud prevention or tax compliance)

If you post content or personal data publicly, you acknowledge that you do so voluntarily and at your own risk.

8. Third-Party Services

We use secure and GDPR-compliant third-party services for:

  • Email (e.g., transactional notifications)

  • Hosting and infrastructure

  • Analytics (e.g., Google Analytics with IP anonymization)

  • Payment processing (e.g., Stripe or similar)

Each third party is contractually bound to protect your data.

9. Data Retention

We retain minimal account-related data for as long as necessary:

  • To provide services

  • To comply with legal obligations

  • To prevent fraud and abuse

Users can request account deletion at any time. We may retain anonymized logs for platform security and statistical purposes.

10. Data Transfers

Data is stored in the European Union or other jurisdictions that comply with EU data protection adequacy standards. We take reasonable steps to ensure safe data handling in all cases.

11. Security Measures

We implement appropriate technical and organizational measures:

  • SSL encryption

  • Access control and audit logs

  • Regular software updates

  • Secure data storage practices

No system is 100% secure. By using the platform, you acknowledge and accept this risk.

12. Your Rights (Under GDPR)

You have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Restrict or object to processing

  • Data portability

  • File a complaint with a data protection authority (Estonian Data Protection Inspectorate)

Note: If another user (e.g., Service Provider) collected your data, you must contact them directly to exercise your rights.

13. Cookies and Tracking

We use cookies for essential platform functionality, including:

  • Session management

  • Analytics (non-identifiable)

  • User preferences

You may disable cookies in your browser, but certain platform features may not function correctly.

14. Children’s Privacy

The platform is not intended for use by individuals under 16 years of age. We do not knowingly collect data from minors. If you believe a child has submitted personal data, please contact us immediately.

15. Changes to This Policy

We reserve the right to modify this policy at any time. The revised version will be posted on this page with an updated effective date. Continued use of the platform implies your acceptance of any changes.

16. Contact Us

If you have questions or concerns about this Privacy Policy or your data rights, contact:

Digital Ventures OÜ you can reach us by sending an email to [email protected] or via our support page.